SHIPPING POLICY
REACDIF LIMITED — SHIPPING POLICY
Company: REACDIF LIMITED
Company No: 17063022
Registered Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Contact: hello@reacdif.pro
Effective Date: 2 March 2026
Version: 1.0
REACDIF LIMITED IS A DIGITAL-ONLY BUSINESS. NO PHYSICAL PRODUCTS ARE SHIPPED.
All products sold on the Reacdif platform are digital files. No physical goods are manufactured, packaged, or dispatched by REACDIF LIMITED.
1. DIGITAL DELIVERY
Upon successful payment, your purchased digital files (DXF, DWG, SVG, and/or PDF formats) are made available immediately in your Reacdif account for download. There is no waiting period, no dispatch notification, and no tracking number — your files are ready the moment your payment is confirmed.
Delivery is instant, worldwide, and at no additional cost.
2. NO SHIPPING COSTS
Because all products are delivered digitally, there are no shipping fees, handling charges, or postage costs of any kind. The price you see at checkout is the full price you pay (plus any applicable taxes — see our Terms of Service, Section 6.7).
3. NO CUSTOMS OR IMPORT DUTIES (ON REACDIF'S PRODUCTS)
Digital file downloads are not subject to customs duties or import charges. There is no physical border crossing involved in your purchase from Reacdif.
Please note: If you manufacture physical products using the Reacdif digital files and import or export those physical goods, any applicable customs duties or import taxes on those physical items are your sole responsibility as the manufacturer. Reacdif has no involvement in the manufacturing or physical distribution of end products.
4. DOWNLOAD AVAILABILITY
- Subscription customers: Downloaded files are accessible in your account for the duration of your active subscription and permanently thereafter, as described in the Terms of Service Section 9.2.
- Single Purchase Licence customers: Files are accessible for re-download at any time while the product remains listed on the platform (see Terms of Service Section 18.2 regarding product availability).
In the event of a verified technical error that prevents a successful download, please contact hello@reacdif.pro and re-download access will be granted promptly.
5. FAILED OR INCOMPLETE DOWNLOADS
If your download does not complete successfully due to a technical issue on our platform, we will restore your download access at no charge. Please contact us at hello@reacdif.pro with your order details.
Technical failures on the Customer's end (e.g., interrupted internet connection, insufficient storage space, incompatible software) do not constitute a basis for refund. Please ensure your device meets the requirements to open DXF, DWG, SVG, and PDF files before purchasing.
6. CONTACT
For any questions regarding digital delivery or access to your purchased files:
REACDIF LIMITED
Email: hello@reacdif.pro
Response time: within 24–48 business hours (Monday to Friday, GMT/BST, excluding UK public holidays)
© 2026 REACDIF LIMITED
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Company No: 17063022
Last Updated: 2 March 2026
Version: 1.0
This Shipping Policy should be read alongside the REACDIF Terms of Service and License Agreement and the REACDIF Privacy Policy.