TERMS OF SERVICE AND LICENSE AGREEMENT

REACDIF LIMITED

Company No: 17063022

Registered Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

Contact: hello@reacdif.pro

Effective Date: 2 March 2026

1. PARTIES AND DEFINITIONS

1.1 Parties

Seller: REACDIF LIMITED, a company incorporated in England and Wales (Company No: 17063022), having its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom (hereinafter referred to as "Seller", "Reacdif", "we", "us").

Buyer: The natural or legal person accepting this agreement (hereinafter referred to as "Customer", "you").

1.2 Definitions

Digital Product: Wooden furniture designs and CNC production plans created by REACDIF LIMITED.

File Formats: Design files in DXF, DWG, SVG, PDF formats.

Preview PDF: A multilingual informational document available free of charge for each product, containing assembly instructions and a bill of materials.

Final Product: The physical furniture manufactured using the digital files.

License: The right to use the digital products under the terms specified herein.

Monthly Download Allowance: The number of products a subscriber may download each month under their subscription plan.

Watermark: The copyright notice "© Reacdif" accompanied by the year of design creation, embedded in digital image files and renders.

Subscription: A continuous access service maintained through recurring monthly payments.

2. SERVICE DESCRIPTION AND ACCESS

2.1 Service Description

REACDIF LIMITED is a digital subscription and single-purchase service offering wooden furniture designs and CNC production plans. Customers may download designs and manufacture physical products according to the purchased licence type.

2.2 Licence Type

By purchasing digital products, you obtain only a non-exclusive licence for use under the terms of this agreement. Ownership rights of all designs remain solely with REACDIF LIMITED.

2.3 Right of Access

Subject to your compliance with the terms of this agreement, you are granted a non-exclusive, limited, non-transferable, and revocable (except as provided in Section 9.2) licence to access the service and use the digital products.

2.4 Digital Delivery — No Physical Shipment

REACDIF LIMITED sells digital files exclusively. No physical products are dispatched by REACDIF LIMITED under any circumstances. All purchases consist of digital file downloads (DXF, DWG, SVG, and/or PDF formats) that become available in your account immediately upon payment confirmation. There are no shipping costs, delivery lead times, or customs charges associated with any purchase made on the platform. The physical manufacture of any end product is carried out solely by the Customer using the downloaded files.

2.5 EU Regulatory Compliance

REACDIF LIMITED operates in compliance with applicable European Union regulations where relevant. While the EU Digital Services Act (DSA) currently applies primarily to very large online platforms (with more than 45 million active monthly users in the EU), REACDIF LIMITED is committed to maintaining lawful, fair, and transparent digital commerce practices in all jurisdictions in which it operates. EU-resident customers who wish to raise a complaint or dispute may also consult the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

3. LICENCE TYPES AND RIGHTS

3.1 SINGLE PURCHASE LICENCE (Hobby Use Only)

Scope:

  • - Single product, one-time purchase

  • - Re-downloads available at any time while the product remains on the platform (see Section 18.2)

  • - Lifetime personal use

Usage Rights:

  • ✅ Production for personal use

  • ✅ Production of gifts for family and friends

  • ❌ Commercial sale is strictly prohibited

  • ❌ File sharing is prohibited

3.2 STUDIO LICENCE (Monthly Subscription)

Scope:

  • - Monthly subscription

  • - Monthly Download Allowance: 2 products per month

  • - Unused monthly downloads do not carry over to the following month

Commercial Rights:

  • ✅ Commercial production and sale of physical products

  • ✅ Sales on all channels and platforms without restriction (including Amazon, Etsy, Wayfair, and all third-party marketplaces)

  • ✅ Unlimited commercial production volume — no unit limits

Important: Active subscription required to download new products. Commercial rights for already-downloaded products are permanent and continue even after cancellation. See Section 9.2.

3.3 PRO PARTNER LICENCE (Monthly Subscription)

Scope:

  • - Monthly subscription

  • - Monthly Download Allowance: 5 products per month

  • - Unused monthly downloads do not carry over to the following month

Commercial Rights:

  • ✅ Commercial production and sale of physical products

  • ✅ Sales on all channels and platforms without restriction (including Amazon, Etsy, Wayfair, and all third-party marketplaces)

  • ✅ Unlimited commercial production volume — no unit limits

Important: Active subscription required to download new products. Commercial rights for already-downloaded products are permanent and continue even after cancellation. See Section 9.2.

3.4 SUBSCRIPTION UPGRADE AND DOWNGRADE

Customers may change their subscription tier (upgrade from Studio to Pro Partner, or downgrade from Pro Partner to Studio) subject to the following terms:

  • - Subscription changes take effect at the start of the next billing period. No change takes effect within the current billing cycle.

  • - No pro-rata adjustment, partial refund, or additional charge applies for the current billing period at the time of the change request.

  • - The Customer retains the download allowance of their current tier for the remainder of the active billing period.

  • - Downgrading does not affect any commercial licence rights already acquired under the higher-tier plan.

4. INTELLECTUAL PROPERTY WARRANTY AND THIRD-PARTY CLAIMS

4.1 Design Originality Warranty

REACDIF LIMITED warrants that, to the best of its knowledge and belief, the designs offered on the platform are original works created by REACDIF LIMITED and do not knowingly infringe the intellectual property rights of any third party. All designs are independently created and are protected under the Copyright, Designs and Patents Act 1988 (UK) and applicable international intellectual property laws.

4.2 Third-Party IP Claims — Notification and Response

In the event that a credible third-party intellectual property claim is raised against any design available on the platform, REACDIF LIMITED will:

  • a) Investigate the claim promptly and in good faith.

  • b) Notify all affected customers via email as soon as reasonably practicable after the claim is assessed.

  • c) Remove or suspend access to the disputed design pending resolution of the claim, if necessary.

4.3 Customer Protection — Prior Production

Customers who manufactured physical products from a disputed design prior to receiving written notification from REACDIF LIMITED of such a claim shall not be held liable by REACDIF LIMITED for such prior production. Following receipt of notification, customers must immediately cease any new production of the disputed design until REACDIF LIMITED notifies the Customer in writing that the claim has been resolved or withdrawn.

4.4 Limitation

The warranty in Section 4.1 does not extend to modifications made by the Customer to the original design files. REACDIF LIMITED accepts no responsibility for intellectual property claims arising from Customer-initiated alterations beyond those expressly permitted in Section 7.4.

4.5 Inbound Copyright Notices and Third-Party Claims Against REACDIF LIMITED

If any third party believes that a design available on the platform infringes their intellectual property rights, they may submit a written notice to hello@reacdif.pro including: (a) identification of the allegedly infringed work; (b) identification of the disputed design on the platform; and (c) contact details of the claimant.

Upon receipt of a credible notice, REACDIF LIMITED will:

  • - Acknowledge receipt within 5 business days.

  • - Investigate the claim in good faith and, where warranted, follow the procedure set out in Section 4.2.

REACDIF LIMITED's response to such notices does not constitute an admission of infringement.

5. ACCOUNT MANAGEMENT AND SECURITY

5.1 Age Limit

You must be at least 18 years old to use the platform. By accepting this agreement, you declare that you are at least 18 years of age. If it is subsequently established that you are under 18, REACDIF LIMITED bears no liability arising from such use, and full responsibility rests solely with the individual or, where applicable, their parent or legal guardian.

5.2 Account Information

  • - Registration with your real name is mandatory.

  • - Accurate information is required for invoicing.

  • - You are obligated to keep your account information up-to-date.

5.3 Account Security

  • - Account sharing is strictly prohibited.

  • - You are responsible for keeping your password secure.

  • - You must notify us immediately of any unauthorised access.

  • - Your account cannot be transferred or sold.

5.4 Account Suspension

Your account may be suspended under the following circumstances:

  • - Use of fraudulent information

  • - Account sharing

  • - Licence violations

Note: Non-payment of subscription fees does not constitute grounds for account suspension. Payment-related access restrictions are governed exclusively by the subscription grace period and suspension procedure set out in Section 6.6.

6. PAYMENT TERMS

6.1 Currency

All prices are denominated in United States Dollars (USD). REACDIF LIMITED bears no responsibility for currency conversion costs, bank charges, card processing fees, or exchange rate differences applied by the Customer's payment provider or financial institution.

6.2 Pricing Authority

REACDIF LIMITED reserves the sole and absolute right to set, adjust, and change product prices and subscription fees at any time. Customers will be notified of any price changes at least 30 days in advance via email. Continued use of the service after a price change takes effect constitutes acceptance of the revised pricing.

6.3 Payment Method

Payments are processed through a third-party payment service provider. The current payment provider is identified in the platform's checkout flow. By making a payment, you agree to that provider's terms of service and privacy policy.

6.4 Payment Options

  • - Automatic Payment: Save your card details for automatic charges on each renewal date.

  • - Manual Payment: Make payments manually each month before the renewal date.

6.5 Automatic Renewal

Subscriptions are automatically renewed on a monthly basis. Charges will continue unless the subscription is cancelled prior to the renewal date.

6.6 Late Payment, Subscription Suspension, and Cancellation

The following staged procedure applies in the event of non-payment of a subscription fee:

  • - Days 1–15 (Grace Period): The subscription remains fully active. Reminder emails will be sent. No restrictions are imposed.

  • - Day 16: The subscription is automatically suspended. No new products may be downloaded. Access to previously downloaded files and all associated permanent commercial licence rights (Section 9.2) continue unaffected. The Customer's account remains open.

  • - Days 16–30: Final payment reminders are issued. The Customer may reactivate the subscription at any time by completing the outstanding payment.

  • - Day 31: The subscription is automatically cancelled. The Customer transitions to Single Purchase Licence status for all products downloaded during the subscription period. All permanent commercial rights described in Section 9.2 are retained. By subscribing, the Customer acknowledges having read and accepted the terms of the Single Purchase Licence set out in Section 3.1, which govern the Customer's rights following cancellation or expiry of their subscription.

6.7 Value Added Tax (VAT) and Applicable Taxes

REACDIF LIMITED is a company incorporated in England and Wales and operates in compliance with United Kingdom tax legislation.

  • a) United Kingdom Customers (B2C and B2B):

UK VAT will be applied to all sales to UK-based customers in accordance with the Value Added Tax Act 1994 and applicable HMRC regulations. The applicable VAT rate will be displayed at checkout.

  • b) Business Customers Outside the United Kingdom (B2B):

Where you are a VAT-registered business established outside the United Kingdom, the reverse charge mechanism may apply under applicable VAT rules. In such cases, you are solely responsible for accounting for and remitting VAT or equivalent tax in your own jurisdiction. It is your responsibility to provide a valid VAT registration number where applicable.

  • c) Individual Customers Outside the United Kingdom (B2C):

The tax treatment of your purchase depends on the payment platform used by REACDIF LIMITED at the time of your transaction, as identified in the checkout flow:

  • - If REACDIF LIMITED uses a Merchant of Record (MoR) payment platform (such as Paddle): The MoR provider assumes full responsibility for the collection, calculation, and remittance of applicable sales tax, VAT, GST, or equivalent indirect taxes in your jurisdiction. In such cases, tax is handled entirely by the MoR provider and will be reflected in your invoice.

  • - If REACDIF LIMITED uses a payment processor that does not act as Merchant of Record (such as Stripe or Shopify Payments): You are solely responsible for any local sales tax, GST, or equivalent indirect taxes applicable in your country of residence. REACDIF LIMITED is not responsible for the collection or remittance of such taxes under this arrangement.

In all cases, you are solely responsible for any customs duties, import charges, or additional local levies applicable in your jurisdiction that are not covered by the above.

6.8 Annual Subscription

Annual subscription plans are available at a discounted rate compared to the equivalent monthly total. The following terms apply specifically to annual subscriptions:

  • - Annual subscriptions are billed as a single upfront payment for a full 12-month period.

  • - Upon expiry of the annual period, the subscription does not automatically renew unless the Customer explicitly opts in to renewal.

  • - All other terms of this agreement apply equally to annual subscriptions.

Refund and Cancellation Terms for Annual Subscriptions:

  • a) No Downloads Made: If you have not downloaded any product since the start of your annual subscription, you may request a full refund within 14 days of the initial payment. This request must be submitted in writing to hello@reacdif.pro.

  • b) Downloads Made — Primary Rule (Waiver): By completing the annual subscription purchase, you expressly acknowledge and agree — via the mandatory checkout declaration required under Section 9.5 — that digital content delivery begins immediately upon payment and that you waive your statutory right to withdraw. Accordingly, once a product has been downloaded, no refund of any portion of the annual subscription fee is due. Customers are encouraged to carefully review all plan details prior to purchase.

  • c) Downloads Made — Fallback Pro-Rata Calculation: In the event that a court of competent jurisdiction determines that the waiver described in subsection (b) is unenforceable in a specific jurisdiction, the following pro-rata refund formula shall apply as a fallback: The number of complete calendar months elapsed since the subscription start date shall be multiplied by the then-current monthly rate for the equivalent subscription tier. This amount shall be deducted from the annual fee paid, and the remainder, if any, shall be refunded to the original payment method.

  • d) Effect of Cancellation: Upon cancellation of an annual subscription, the Customer immediately transitions to Single Purchase Licence status for all products downloaded during the subscription period. All permanent commercial rights described in Section 9.2 are fully retained.

7. USAGE RESTRICTIONS

7.1 Prohibited Activities

You may not:

  • - Threaten or compromise platform security.

  • - Use bots or automated tools for bulk downloading.

  • - Remove, alter, crop, or obscure the copyright watermark on any digital file or render image.

  • - Sell, rent, sublicence, or otherwise transfer the digital files to any third party.

  • - Use a false identity or provide fraudulent information.

  • - Distort or create derivative works from the original designs, except as expressly permitted in Section 7.4.

7.2 Watermark and Copyright Notice

All digital files, renders, and images produced by REACDIF LIMITED are protected by copyright and bear the "© Reacdif" notice accompanied by the year of design creation. The following rules apply:

  • - You may not remove, alter, crop, or obscure the watermark from any digital file or image.

  • - You may use Reacdif's official render images for marketing purposes (e.g., on your website or social media), provided the watermark remains intact and unmodified.

  • - You are encouraged to photograph your own manufactured products and promote them under your own brand identity.

  • - Reacdif's official product images may not be edited, filtered, recoloured, or otherwise modified in any way.

7.3 File Sharing and Transfer Prohibition

  • - You may not share, transfer, upload, or distribute the digital files to any third party under any circumstances.

  • - Public or private sharing via cloud storage services is strictly prohibited.

  • - File sharing with any individual, including family members or business associates, is forbidden.

  • - See Section 13 for enforcement and sanctions.

7.4 Permitted and Prohibited Modifications

The following modifications to downloaded digital files are expressly permitted:

  • - Converting scale units (e.g., millimetres to inches).

  • - Making tolerance adjustments of up to ±2mm for CNC machine requirements.

  • - Adapting file dimensions to accommodate different material thicknesses.

  • - Applying any colour, paint, stain, or surface finish to the manufactured physical product.

The following are strictly prohibited:

  • - Altering the fundamental form, silhouette, or distinctive visual characteristics of the original design.

  • - Combining a Reacdif design with another design or element to create a new or derivative product.

  • - Sharing, distributing, or selling any modified or unmodified version of the digital files to any third party.

  • - Marketing or selling the physical product under a name or brand that misrepresents the design as an original work of the seller, in a manner that removes or obscures its association with Reacdif.

  • - Using the digital files or designs, or any digital reproduction, photograph, or scan of a product manufactured using the digital files, to train, develop, or feed artificial intelligence, machine learning, or generative design systems of any kind.

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Design Ownership

All designs, CNC production plans, render images, descriptive texts, and all associated materials created by REACDIF LIMITED are the sole intellectual property of REACDIF LIMITED, protected under the Copyright, Designs and Patents Act 1988 (UK) and applicable international intellectual property laws. Customers obtain only a limited, non-exclusive licence for use as described in this agreement.

8.2 Platform Intellectual Property

The website, software, logo, brand identity, visual design, and all content are the exclusive property of REACDIF LIMITED.

8.3 Preview Files

Preview PDFs are multilingual informational documents provided free of charge for each product. They are intended for informational and planning purposes only and may not be used as production files, redistributed to third parties, or used for any commercial purpose.

8.4 Customer Feedback

Suggestions or feedback you provide regarding the platform or products remain your intellectual property. However, by submitting feedback, you grant REACDIF LIMITED a perpetual, irrevocable, worldwide, royalty-free licence to use, reproduce, modify, and commercially exploit such feedback for any purpose, without any obligation to compensate you.

9. CANCELLATION AND REFUND POLICY

9.1 Refund Conditions

  • ✅ A full refund is available if no products have been downloaded.

  • ✅ For annual subscriptions with no downloads, a full refund may be requested within 14 days of initial payment (see Section 6.8).

  • ❌ No refund is issued for any product that has been downloaded. Once a product is downloaded, that licence is permanently acquired by the Customer.

  • ❌ Past subscription fees are non-refundable upon cancellation.

  • ❌ No general trial period is available.

9.2 Subscription Cancellation — Effect on Licence Rights

REACDIF LIMITED operates on a trust-based model. We believe that customers who feel respected and unrestricted will return. Accordingly, the commercial licence granted under an active subscription is permanent and survives cancellation.

Upon cancellation of a subscription, the following terms apply:

  • ✅ Access to previously downloaded digital files continues indefinitely.

  • ✅ Platform membership continues.

  • ✅ The commercial licence for all products downloaded during an active subscription period is PERMANENT. The Customer retains the right to manufacture and sell physical products derived from those designs indefinitely, even after cancellation.

  • ❌ The right to download new products ceases immediately upon cancellation.

════════════════════════════════════════════════════════ IMPORTANT — SCOPE OF PERMANENT LICENCE ════════════════════════════════════════════════════════

The permanent commercial licence described in this section applies exclusively to digital products that were downloaded during an active subscription period. Designs that were not downloaded prior to cancellation remain inaccessible until the Customer re-subscribes.

Re-subscription is available at any time and immediately restores full access to new products and all active subscriber benefits.

9.3 Subscription Pause / Freeze Policy

Subscribers may request to temporarily pause their subscription. The following conditions apply depending on subscription type:

  • a) Monthly Subscriptions:

  • - Monthly subscriptions may be paused indefinitely, with no maximum pause duration.

  • - No subscription fee is charged during a paused period. To reactivate, the Customer must make a new payment, which restarts the billing cycle from that date.

  • - A subscription may be paused a maximum of once (1) per calendar year (1 January to 31 December).

  • b) Annual Subscriptions:

  • - Annual subscriptions may be paused for a maximum of 3 consecutive months.

  • - At the end of the agreed pause period, the subscription automatically resumes without further action required from the Customer.

  • - The Customer may request early resumption at any time.

  • c) General Conditions (all subscription types):

  • - During a paused period, the Customer retains full permanent commercial rights to all previously downloaded products, as described in Section 9.2.

  • - No new products may be downloaded while the subscription is paused.

  • - Active subscriber benefits are suspended during the pause period.

  • - Pause requests may be submitted through the Customer's account portal or by contacting hello@reacdif.pro. The pause takes effect upon written confirmation from REACDIF LIMITED.

9.4 Refund Process

Approved refunds are issued to the original payment method. The process takes 5–10 business days.

9.5 Digital Content Delivery and Waiver of Right to Withdraw

In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015, customers purchasing digital content acknowledge the following:

By completing a purchase of digital content, you expressly request that delivery of the digital content begins immediately upon payment. You acknowledge and agree that, by requesting immediate delivery, you lose your statutory right to withdraw from the contract.

This acknowledgement must be obtained via a mandatory checkbox at the point of purchase, prior to payment confirmation. The checkbox text shall read: "I request immediate access to the digital content and understand that I lose my right to cancel once delivery begins." Acceptance of this declaration is a condition of purchase.

10. LIMITATION OF LIABILITY

10.1 Project Responsibility

All projects are design plans created for manufacturing guidance. REACDIF LIMITED does not guarantee dimensional accuracy for all materials and production environments. The Seller is not liable for production errors, material incompatibilities, or measurement discrepancies.

10.2 Quality Control

The Seller may test selected products. Test content may be published on the Reacdif website or YouTube channel. Publication of such content does not constitute a warranty or guarantee of product performance.

10.3 Customer Responsibility

You are solely responsible for:

  • - Verifying measurements and tolerances before production.

  • - Selecting appropriate materials.

  • - Ensuring the accuracy of CNC machine settings.

  • - Complying with all applicable health, safety, and product liability regulations.

10.4 Total Liability Limit

To the fullest extent permitted by applicable law, the Seller's total aggregate liability to you shall not exceed the subscription fees paid by you in the 6 months immediately preceding the date of the claim, or a minimum of USD 100, whichever is greater.

10.5 Excluded Damages

To the fullest extent permitted by applicable law, the Seller shall not be liable for:

  • - Indirect, special, incidental, or consequential damages.

  • - Loss of profit or business opportunity.

  • - Loss of data.

  • - Issues arising from third-party software or hardware.

10.6 Mandatory Exceptions

Nothing in this agreement shall limit or exclude REACDIF LIMITED's liability for:

  • - Death or personal injury caused by REACDIF LIMITED's negligence.

  • - Fraud or fraudulent misrepresentation by REACDIF LIMITED.

  • - Any other liability that cannot be limited or excluded under applicable law, including under the Consumer Rights Act 2015 and the Unfair Contract Terms Act 1977.

10.7 Customer Indemnification

To the fullest extent permitted by applicable consumer protection law, including the Consumer Rights Act 2015 and the Unfair Contract Terms Act 1977, you agree to defend, indemnify, and hold harmless REACDIF LIMITED and its officers, directors, and employees from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

(a) Your breach of any provision of this agreement;

(b) Your unauthorised use, sharing, or distribution of any digital files;

(c) Any physical product you manufacture, sell, or distribute using the digital files, including but not limited to any claims arising from product defects, structural failures, personal injury, or death caused by a physical product you have manufactured. REACDIF LIMITED provides design files only; all manufacturing decisions, quality control, material selection, and structural safety are your sole responsibility;

(d) Your violation of any applicable law or regulation; or

(e) Your infringement of any third-party rights.

This indemnification obligation survives termination or cancellation of this agreement and applies regardless of the form of action or the theory of liability.

11. TECHNICAL SUPPORT

11.1 Standard Support

Standard support includes:

  • - Assistance with file downloads.

  • - Account management.

  • - Basic questions about file formats.

  • - Billing issues.

11.2 Excluded from Support

Support does not include:

  • - Custom design modifications.

  • - CNC machine setup or calibration assistance.

  • - Production troubleshooting.

  • - Material selection consultancy.

11.3 Response Time

Standard support requests are responded to within 24–48 business hours (GMT/BST), Monday to Friday, excluding United Kingdom public holidays.

12. TECHNICAL ISSUES

12.1 Site Downtime

Subscription periods are not extended in the event of site downtime. Your monthly download allowance is preserved during any outage. All rights may be exercised once the platform is restored. A complimentary product may be offered at our discretion.

12.2 Download Issues

In the event of a verified technical error preventing a successful download, the right to re-download will be granted.

13. VIOLATIONS, PROHIBITION ON RESALE, AND SANCTIONS

13.1 Absolute Prohibition on Resale and Redistribution

All digital files, designs, CNC plans, renders, and materials available on the Reacdif platform are the exclusive intellectual property of REACDIF LIMITED. The following are strictly and absolutely prohibited:

  • - Reselling, sublicensing, or transferring the digital files to any third party, whether for payment or free of charge.

  • - Acting as a distributor, reseller, agent, or intermediary for Reacdif's digital products without explicit prior written authorisation from REACDIF LIMITED.

  • - Sharing, uploading, or distributing the files through any online platform, cloud service, peer-to-peer network, or any other medium.

Any breach of this clause constitutes a serious infringement of intellectual property rights and a material breach of this agreement. REACDIF LIMITED reserves the right to pursue all available legal remedies without prior notice, including but not limited to:

  • - Claims for damages under the Copyright, Designs and Patents Act 1988 (UK).

  • - Injunctive relief to prevent further infringement.

  • - Referral to law enforcement authorities where criminal conduct is involved.

  • - Recovery of legal costs from the infringing party.

13.2 Violation Detection

  • - Regular monitoring of third-party marketplaces and online platforms.

  • - Investigation of complaints received from the community or third parties.

  • - Automated and manual monitoring through community reporting.

13.3 Graduated Sanction Process

  • - First Violation: Written warning via email with a 30-day remediation period.

  • - Second Violation: Immediate account suspension without refund, except as required by applicable law.

  • - Third Violation: Permanent account termination and initiation of legal proceedings.

13.4 Right to Immediate Legal Action

REACDIF LIMITED reserves the right to initiate legal proceedings at any stage — without being bound by the graduated process described in Section 13.3 — if the nature, scale, or severity of a violation warrants immediate action. This includes, in particular, cases involving commercial resale, distribution, or systematic infringement of intellectual property rights.

14. DATA PROTECTION AND PRIVACY

14.1 Compliance

REACDIF LIMITED processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By accepting this agreement and registering on the platform, you acknowledge that your personal data will be processed as described herein and in our Privacy Policy.

14.2 Purpose and Basis of Processing

  • - Personal data is collected and processed solely for the purposes of delivering the service, managing customer accounts, processing payments, and fulfilling legal and tax obligations.

  • - Data is not shared with third parties except as strictly necessary for service provision (e.g., the active payment service provider used at the time of transaction) or as required by applicable law.

  • - REACDIF LIMITED acts as the data controller for all personal data collected through the platform.

14.3 Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

  • - Right of access (Article 15 UK GDPR)

  • - Right to rectification (Article 16 UK GDPR)

  • - Right to erasure / "right to be forgotten" (Article 17 UK GDPR)

  • - Right to restriction of processing (Article 18 UK GDPR)

  • - Right to data portability (Article 20 UK GDPR)

  • - Right to object to processing (Article 21 UK GDPR)

To exercise any of these rights, contact us at hello@reacdif.pro.

14.4 Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, or as required by applicable law. Upon an account deletion request, data will be deleted within a reasonable timeframe, subject to any legal or tax retention obligations.

Commercial licence rights acquired under this agreement survive account deletion. However, REACDIF LIMITED cannot guarantee continued access to digital files following account deletion. Customers are responsible for retaining their downloaded files prior to requesting account deletion.

14.5 Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the United Kingdom's data protection supervisory authority, at www.ico.org.uk.

15. THIRD-PARTY SERVICES

15.1 Payment Processing

Payments are processed through a third-party payment service provider. The current payment provider is identified in the platform's checkout flow. By making a payment, you agree to that provider's applicable terms of service and privacy policy.

REACDIF LIMITED may change its payment service provider at any time. In the event of a payment service provider change, REACDIF LIMITED will make reasonable efforts to notify active subscribers in advance. Any payment failure occurring solely as a result of a provider transition shall not trigger the late payment procedure under Section 6.6, provided the Customer completes payment within 7 days of being notified of the transition.

15.2 Disclaimer

REACDIF LIMITED is not responsible for any issues, service interruptions, data loss, or financial loss arising from third-party services.

15.3 Partner Offers

Special promotional arrangements with CNC machine manufacturers or material suppliers may be offered from time to time. Such offers are entirely optional and do not form part of this agreement.

16. DISPUTE RESOLUTION

16.1 Governing Law

This agreement, and any dispute or claim arising out of or in connection with it or its subject matter (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales.

16.2 Jurisdiction

For business customers (B2B): The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement.

For consumer customers (B2C): Nothing in this clause shall deprive you of the protection afforded by the mandatory consumer protection laws of your country of habitual residence, or prevent you from bringing proceedings in the courts of that country.

16.3 Good Faith Negotiation

Before initiating formal legal proceedings, the parties agree to attempt in good faith to resolve any dispute through direct negotiation for a period of 30 days from the date on which a dispute is formally notified.

16.4 Alternative Dispute Resolution (ADR)

REACDIF LIMITED does not currently participate in any formal alternative dispute resolution scheme. If you are a UK consumer and are unable to resolve a complaint through our internal process (contact: hello@reacdif.pro), you may refer the matter to the competent courts of England and Wales, or to the courts of your country of residence as permitted under Section 16.2. You may also consult the Citizens Advice consumer helpline or, for EU-based customers, the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

17. FORCE MAJEURE

17.1 Definition

For the purposes of this agreement, a Force Majeure Event means any event or circumstance beyond the reasonable control of REACDIF LIMITED, including but not limited to:

  • - Acts of God, natural disasters, floods, earthquakes, or extreme weather events.

  • - Acts of war, terrorism, riot, or civil unrest.

  • - Government action, legal prohibition, or regulatory changes beyond REACDIF LIMITED's reasonable control.

  • - Cyber-attacks, distributed denial-of-service (DDoS) attacks, or other malicious acts directed at the platform's technical infrastructure.

  • - Failure or interruption of third-party services essential to the platform's operation, including hosting providers, payment processors, or content delivery networks.

  • - Pandemic, epidemic, or public health emergency declared by a competent national or international authority.

17.2 Effect

In the event of a Force Majeure Event:

  • - REACDIF LIMITED shall not be liable for any failure or delay in performing its obligations under this agreement to the extent caused by the Force Majeure Event.

  • - REACDIF LIMITED shall notify affected customers as soon as reasonably practicable.

  • - Monthly download allowances that cannot be used due to a Force Majeure Event will be preserved and made available once the event has ended.

  • - Subscription periods will not automatically be extended, but a complimentary product or credit may be offered at REACDIF LIMITED's sole discretion.

  • - If a Force Majeure Event continues for more than 30 consecutive days, either party may terminate this agreement upon written notice without penalty.

18. GENERAL PROVISIONS

18.1 Agreement Changes

REACDIF LIMITED reserves the right to amend this agreement at any time. The following notice rules apply:

  • - Non-material changes (including corrections, clarifications, formatting updates, and administrative amendments) may be made at any time without prior notice and take effect immediately upon publication.

  • - Material changes that affect your rights or obligations will be communicated to customers at least 30 days in advance via email.

Customers who do not accept revised material terms may cancel their subscription before the changes take effect. Continued use of the service after any change takes effect constitutes acceptance of the revised agreement. The current version of this agreement is always available on the platform.

18.2 Service Changes

REACDIF LIMITED reserves the right to add, modify, or remove features, products, or services at any time without prior notice. Where a product is removed from the platform, it will no longer be available for download by any customer, including those who have previously purchased a Single Purchase Licence for that product. REACDIF LIMITED does not guarantee the indefinite availability of any product. Customers are solely responsible for retaining their downloaded files.

18.3 Pricing Changes

REACDIF LIMITED reserves the right to change any pricing at any time, subject to the notice requirements set out in Section 6.2.

18.4 Assignment

Customer rights and obligations under this agreement are strictly personal and non-transferable. REACDIF LIMITED may freely assign its rights and obligations under this agreement.

18.5 Language

The English language version of this agreement is the governing and controlling version. Any translation is provided for convenience only.

18.6 Severability

If any provision of this agreement is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the agreement. The remaining provisions shall continue in full force and effect.

18.7 Waiver

Failure by REACDIF LIMITED to exercise or enforce any right or provision of this agreement shall not constitute a waiver of that right or provision.

18.8 Entire Agreement

This agreement constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior agreements, representations, and understandings between the parties.

18.9 Entry into Force

This agreement becomes effective upon registration on the platform. Completing a purchase or making a payment constitutes full acceptance of this agreement.

18.10 Communication

All formal notices and communications shall be sent via email to the address registered on your account. REACDIF LIMITED's official contact address is hello@reacdif.pro.

© 2026 REACDIF LIMITED

71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

Company No: 17063022

Last Updated: 2 March 2026

Version: 3.2

This agreement should be read in conjunction with the REACDIF Privacy Policy, which forms part of the contractual framework governing your use of the platform.