REACDIF LIMITED — CONTACT

Company: REACDIF LIMITED
Company No: 17063022
Registered Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Contact: hello@reacdif.pro

GET IN TOUCH

We're happy to help. Whether you have a question about your subscription, a file download, licensing, or anything else — reach out and we'll get back to you promptly.

GENERAL ENQUIRIES AND CUSTOMER SUPPORT

Email: hello@reacdif.pro

Response time: within 24–48 business hours
Monday to Friday, 09:00–18:00 GMT/BST
Excluding United Kingdom public holidays

We aim to respond to all enquiries as quickly as possible. For urgent matters, please mark your email subject with [URGENT].

WHAT WE CAN HELP WITH

✅ Account access, login, and registration issues
✅ Subscription management (upgrades, downgrades, pauses, cancellations)
✅ File downloads — access issues or technical errors
✅ Billing and invoicing questions
✅ Licence queries and usage rights
✅ Refund requests
✅ Reporting a technical problem on the platform
✅ General questions about our products and designs

WHAT IS OUTSIDE OUR SUPPORT SCOPE

❌ Custom design modifications or bespoke design commissions
❌ CNC machine setup, calibration, or operation assistance
❌ Material selection advice or production consultancy
❌ Third-party software troubleshooting (CAD programs, CNC software, etc.)

DATA PROTECTION AND PRIVACY ENQUIRIES

For questions or requests relating to your personal data — including access requests, deletion requests, or concerns about how we handle your information — please contact our data protection team:

Email: hello@reacdif.pro
Subject line: [DATA PROTECTION ENQUIRY]

We will respond to all data subject requests within one calendar month in accordance with UK GDPR. For more information on how we handle your data, please review our Privacy Policy.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: www.ico.org.uk
Helpline: 0303 123 1113

INTELLECTUAL PROPERTY — COPYRIGHT NOTICES

If you believe a design on the Reacdif platform infringes your intellectual property rights, please contact us at:

Email: hello@reacdif.pro
Subject line: [IP NOTICE]

Your notice should include: (a) identification of the work you believe has been infringed; (b) identification of the disputed design on our platform; and (c) your contact details. We will acknowledge receipt within 5 business days and investigate in good faith.

COMPANY INFORMATION

Legal Name: REACDIF LIMITED
Company Type: Private Limited Company, incorporated in England and Wales
Company Registration Number: 17063022
Registered Office Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Country of Incorporation: United Kingdom
Governing Law: England and Wales

Last Updated: 2 March 2026